Privacy Policy

At www.et-2.com (“we,” “us,” “our”), we value the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.et-2.com and use our services. Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services, as well as to enhance your experience on our website.

Personal Information
When you create an account, place an order, contact customer support, or engage in other activities on the Site, we may collect the following personal information:

Name
Email address
Phone number
Billing address
Shipping address
Payment information (credit card, bank account details)

Usage Data
We automatically collect certain information when you interact with the Site, including:

IP address
Browser type and version
Pages viewed on the Site
Time spent on pages
Referring website or source
Device type (e.g., desktop, mobile)

Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, pixel tags) to improve user experience, analyze trends, and personalize content. A cookie is a small data file that is placed on your device. You can control cookies through your browser settings, but disabling cookies may affect your experience on the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: Process orders, deliver products, and respond to customer inquiries.
To Improve the Website: Analyze user behavior to improve the functionality and performance of the Site.
To Personalize Content: Tailor content, advertisements, and offers to your preferences.
To Communicate: Send marketing emails, product updates, newsletters, or other communications if you have opted-in to receive such messages.
To Maintain Security: Protect the Site and prevent fraud or unauthorized access.
Legal Compliance: Comply with legal obligations and resolve disputes.

3. How We Share Your Information

We may share your personal information with trusted third-party service providers to facilitate our services, including payment processors, shipping companies, and marketing platforms. These third parties are obligated to use your information only to perform their services and are not permitted to use it for other purposes.

We may also share your information in the following circumstances:

With Your Consent: We may share your information when you provide consent or request it.
For Legal Reasons: If required by law or to respond to legal processes (e.g., subpoenas, court orders), we may disclose your personal information.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring party.

4. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: You can request to see the personal information we hold about you.
Correction: You can update or correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails or newsletters by clicking the “unsubscribe” link in any email we send.
Data Portability: You may request to receive your personal information in a machine-readable format or have it transferred to another service provider.

To exercise any of these rights, please contact us

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Retention of Your Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or necessary for legal, accounting, or reporting purposes.

7. Third-Party Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our Site is not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of significant changes by posting a revised version on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@et-2.com