We ship packages within 24 hours of ordering
At Electronic Tech-2, we strive to ensure our customers are fully satisfied with their purchases. If you are not entirely happy with your product, we offer a straightforward refund policy to address any concerns you may have.
We provide a 30-day window for returns starting from the date the product was received. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging. It must also be accompanied by the receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider.
Certain items are non-returnable and non-refundable, including gift cards and downloadable software products.
We do not refund shipping costs unless the return is a result of our error (e.g., you received an incorrect or defective item).
If you have any questions regarding our refund policy or need assistance with a return, please contact our customer service team. We are here to help you through the process and address any concerns you may have.
At Electronic Tech-2, we value our customers and aim to provide a seamless and satisfactory shopping experience. Our refund policy is designed to make returns as easy and convenient as possible while ensuring fairness for both our customers and our business.